Virgin Media Community

[Tjcjackson]

Hi,

Our exterior wall box has completely deteriorated and come off the wall and all the cables are exposed, could I arrange for an engineer to come out to affix a new one and tidy it up?

Thanks,

Tam

[Kain_W]

Hi there Tjcjackson,

Thanks for your post and welcome to the community.

Apologies for the damaged box, so we can fix this I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

[Kain_W]

Thanks for your cooperation over PM Tjcjackson,

The appointment has been booked in for you.

If you do have any further queries then pop back up for assistance.

All the best,