wait for VM to get to the thread they will comment - my comments are based on how i understand they work - they [usually] will not do any proactive work - not becoming a customer will be your loss or not - i doubt VM will look at that as a reason to to anything but tidy up the end you show - they certainly will not relay the cable to your property unless you order the service - or thats my understanding
Hi @Toby80 thanks for posting and welcome to our community.
I would like to help you get your external cabling issue resolved. To enable me to do so, I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.