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Ethernet doesnt work, wifi does

Hi all! 

Am writing this hoping someone might know how to help. The wifi in the house works fine, but my PC cannot connect to the internet using an ethernet cable. The issue that pops up is "Ethernet doesn't have a valid IP configuration". 

I have ordered new ethernet cables just in case, but other than that everything that I have tried has failed. Is it more than likely a modem issue? Has anyone experienced something like his before.

Thanks

 

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Re: Ethernet doesnt work, wifi does

Could be s PC issue

I work for Virgin Media and my posts are my own opinions
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Re: Ethernet doesnt work, wifi does

Also need to note, both mine and my partners PC cannot connect through wired connection and my partners PC has the same issue mine does.

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