What does it say on the ”Area status webpage" (link at top right of this forum), and also on the “free & automated” Service Status number - 0800 561 0061?
The 0800 nuber usually tells you of more local issues down to postcode level. These may not be listed on the Area Status web page (Areas are not “Geographic” they are billing areas) as that usually only covers faults affecting 1000’s of customers) so the phone may give you more info about the estate, but even that may not cover problems affecting just a few customers.
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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.