on 26-10-2023 12:47
Trying to access my Virgin Active account on my Windows 10 machine using NordVPN is returning a FSB50 error. Any help would be appreciated. Thanks.
on 26-10-2023 12:52
Virgin Active is an HTTPS website, quite secure without a VPN.
on 28-10-2023 13:01
Hi Lanarkian,
Thank you for your post and welcome to the community.
Have you been able to try without the VPN active?
^Martin
on 03-11-2023 10:16
The engineer arrived, fitted a new hub (Hub 4) and it now seems OK (with or without VPN). Yhanks.
on 05-11-2023 13:10
Thanks for coming back here and taking the time to update us in the Community. We're happy to hear the engineer was able to resolve things for you. 🙂
Please let us know if you have any further issues.
Many thanks,
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