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Errors logging in on Windows 10

Lanarkian
Joining in

Trying to access my Virgin Active account on my Windows 10 machine using NordVPN is returning a FSB50 error.  Any help would be appreciated. Thanks.

4 REPLIES 4

Client62
Alessandro Volta

Virgin Active is an HTTPS website, quite secure without a VPN.

Martin_N
Forum Team
Forum Team

Hi Lanarkian,

Thank you for your post and welcome to the community.

Have you been able to try without the VPN active?

^Martin

Lanarkian
Joining in

The engineer arrived, fitted a new hub (Hub 4) and it now seems OK (with or without VPN). Yhanks.

 

Hi Lanarkian, 

Thanks for coming back here and taking the time to update us in the Community. We're happy to hear the engineer was able to resolve things for you. 🙂

Please let us know if you have any further issues. 

Many thanks, 

Kath_F
Forum Team

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