Virgin Media Community

[mjpuds]

ok this has been happening now for some time , any help would be nice.

Time Priority Description

15/02/2021 15:12:54	Warning!	LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/02/2021 10:18:23	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 22:19:50	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/01/1970 00:01:42	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:06:39	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:06:39	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:06:27	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:06:27	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:06:26	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:06:26	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:06:6	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:06:5	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:06:0	Warning!	Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:05:57	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:05:57	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:05:56	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:05:56	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:05:55	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 13:05:55	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	266750000	-0.2	38	256 qam	17
2	274750000	-0.2	40	256 qam	18
3	282750000	-0.2	40	256 qam	19
4	290750000	-0.5	38	256 qam	20
5	298750000	-0.5	38	256 qam	21
6	306750000	-0.7	38	256 qam	22
7	314750000	-0.5	38	256 qam	23
8	322750000	-0.5	40	256 qam	24
9	330750000	-0.4	40	256 qam	25
10	370750000	-0.5	40	256 qam	26
11	378750000	-0.4	38	256 qam	27
12	386750000	-0.2	40	256 qam	28
13	394750000	-0.2	40	256 qam	29
14	402750000	-0.2	40	256 qam	30
15	410750000	-0.2	38	256 qam	31
16	418750000	-0.5	38	256 qam	32
17	426750000	-0.5	38	256 qam	33
18	434750000	-0.5	38	256 qam	34
19	442750000	-0.9	38	256 qam	35
20	450750000	-0.7	38	256 qam	36
21	458750000	-0.7	38	256 qam	37
22	466750000	-1	38	256 qam	38
23	474750000	-1	40	256 qam	39
24	482750000	-1	38	256 qam	40

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	38.9	30	3
2	Locked	40.3	60	11
3	Locked	40.3	41	8
4	Locked	38.9	26	7
5	Locked	38.9	49	10
6	Locked	38.9	33	6
7	Locked	38.9	51	8
8	Locked	40.3	35	6
9	Locked	40.3	53	8
10	Locked	40.3	17	11
11	Locked	38.9	23	11
12	Locked	40.3	39	9
13	Locked	40.3	32	9
14	Locked	40.3	28	5
15	Locked	38.9	40	12
16	Locked	38.9	21	9
17	Locked	38.9	36	8
18	Locked	38.9	31	11
19	Locked	38.9	24	12
20	Locked	38.9	51	11
21	Locked	38.9	31	4
22	Locked	38.9	40	2
23	Locked	40.3	38	10