on 09-10-2023 22:33
I need an engineer to come out and take a look at the white box they installed on the inside of my property when they installed my services - it’s come away from my living room wall and is hanging off and it needs to be re attached which I can’t do myself - tried calling but I don’t have the time to sit in the long queues due to working full time myself - can someone please contact me and let me know when someone would be able to come out and sort this
on 09-10-2023 22:55
If you post a photo it will help the VM Mods to asses the work to be done. A VM Mod should pick this up in a day or two and organise with you.
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on 10-10-2023 13:04
Hopefully this helps
on 10-10-2023 13:46
Whilst waiting... you could attach it yourself with a couple of Velcro adhesive discs
on 12-10-2023 14:35
Hey JamieA27,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
on 12-10-2023 16:56
You're very welcome JamieA27 and please let us know here on the forums, if you have any further issues.
Also, if you get chance, please let us know how the visit goes 👍
Kind Regards,
Steven_L