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Carcassonne
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Engineer required to move TV point and box

Hi,

I've been unsuccessful in getting through by phone regarding this.

I need to book an engineer to run a length of cable (maybe ~ 15m). We have moved the tv to a different room and need the cable to run for now lose or cable clipped by skirting boards through to new location for the set top box. When all decorating finished we'll move cable behind skirting boards.

I'm hoping Virgin will pick this post up so an engineer can make contact please.

Many thanks 😃

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Ryan_N
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Re: Engineer required to move TV point and box

Hi Carcassonne, 

 

Thank you for your post and welcome to the forums. 

 

Sorry for the delay in response here! I can see from your account that you have been able to contact our team since your post - has this been sorted? 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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Carcassonne
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Re: Engineer required to move TV point and box

Hi Ryan,

Yes, all booked in now 👍

Apologies for not updating.

Many thanks 😃

Carcassonne

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Ryan_N
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Re: Engineer required to move TV point and box

Don't worry about it at all! Absolutely love to hear you've got it sorted now 🙂 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
170imjin
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Re: Engineer required to move TV point and box

Hi Ryan

I have 3 boxes in the house and we have, just completed decoration of 2 bedrooms and now need to move one box from small front bedroom to back bedroom ASAP.

Also need to reroute in the main bedroom from one side of the room to the other side

Can you organise an engineer for me please

Many thanks

Mick.

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gary_dexter
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Re: Engineer required to move TV point and box


@170imjin wrote:

Hi Ryan

I have 3 boxes in the house and we have, just completed decoration of 2 bedrooms and now need to move one box from small front bedroom to back bedroom ASAP.

Also need to reroute in the main bedroom from one side of the room to the other side

Can you organise an engineer for me please

Many thanks

Mick.


You can wait for a forum rep to reply or phone in and request it.

It will also cost you £99


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Molly_G
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Re: Engineer required to move TV point and box

Hi @170imjin,

 

Thanks for your post. We can arrange an engineer appointment for you - as advised this will be a chargeable visit.

 

Please confirm if you are OK with this and I can get this arranged. 

 

Thanks,

Molly_G
Forum Team



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170imjin
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Re: Engineer required to move TV point and box

Yes, happy with that, please arrange

Many Thanks

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Molly_G
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Re: Engineer required to move TV point and box

Thanks for confirming @170imjin,

 

I'll just send you a private message to get some details from you - please keep a look out for the purple envelope at the top of the page.

 

Thanks,

Molly_G
Forum Team



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Molly_G
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Re: Engineer required to move TV point and box

Hi @170imjin,

 

Thanks for confirming your details with me.

 

I've booked this in for the earliest available appointment which you will be able to view via your online My VM Account

You can change the date/time there too if needed.

 

Let us know if you have any future issues.

 

Kind regards,

Molly_G
Forum Team



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