Menu
Reply
Nessastagg
  • 2
  • 0
  • 0
Joining in
101 Views
Message 1 of 4
Flag for a moderator

Dropping out

We have only had our internet since Christmas Eve but when my husband plays his Playstation it comes up with interrupted connection we didn't have this issue with BT at the moment we are not very Happy 😢

0 Kudos
Reply
gary_dexter
  • 28.87K
  • 1.76K
  • 3.77K
Alessandro Volta
90 Views
Message 2 of 4
Flag for a moderator

Re: Dropping out

On a wired or wireless connection?


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply
Nessastagg
  • 2
  • 0
  • 0
Joining in
83 Views
Message 3 of 4
Flag for a moderator

Re: Dropping out

We have tried wired and unwired both drop out tried to phone virgin but you don't get to talk to anyone

0 Kudos
Reply
gary_dexter
  • 28.87K
  • 1.76K
  • 3.77K
Alessandro Volta
79 Views
Message 4 of 4
Flag for a moderator

Re: Dropping out

Post the network, upstream and downstream logs from the hubs admin pages back here as text please 


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply