I am currently on OOMPH 350 and in the middle of a zoom meeting or watching tv or WhatsApp call or internet browsing the signal just drops for a few seconds and then comes back , it happens so often it can be quite frustrating . Please any advice is welcome . Is this normal because it seems the higher and supposed better broadband I got the worse the service has become .
No I still haven’t sorted it out . It’s quite frustrating. For example I am sending this message with my mobile data because as I was typing it started dropping on and off so I switched to data . Please help. I am paying so much because my business is virtual sometimes in the middle of a zoom meeting I switch to data just to stay stable . I wish I knew how to book an engineer to come and check it out. I am fairly new to virgin so struggling a bit to understand how their service works , unfortunately so far not impressed . I have increased my broadband from 100 to 350 and still no joy. Please do assist if you can . Thank you .