3 weeks ago
Am running Superhub in modem mode and after weeks (months) of fast and stable internet, this last couple of hours have been unusable. Log below shows this quite clearly.I rebooted both my hub and router.- but this has made little difference.
I am connected via Ethernet.
Are others experiencing similar problems?
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In the end another reboot of the Hub seemed to do the trick (or maybe it was just a coincidence) -- but the Internet connection is once again stable and fast.
Good Afternoon rkiley,
Thanks for your post and I'm sorry to see you've been experiencing issues with the services in recent weeks and months.
I've looked into the area for any outage and there doesn't appear to be anything currently showing.
How have the services been looking since your post on Wednesday evening? Do you have an more BQM graphs to share with us?
Thanks for reaching out -- but I'm pleased to report that following a reboot of the hub (which acts as a modem) I have had no further problems.[See graph below]
We're glad to hear that this seems to all be resolved for you now.
If you do require any further assistance in the future please do reach out to us.