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Downstream power level low (-9dBmV)

We've had a cable replaced and 3 different superhub 3s tested but the problem is still occuring. Power levels range from -9.4 to -7.2dBmV (downstream) 4.8dBmV (upstream). 

What should I do? 

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Re: Downstream power level low (-9dBmV)

Ask a virgin technian to install a HDU if you have more than one piece of equipment

I work for Virgin Media and my posts are my own opinions
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Re: Downstream power level low (-9dBmV)

-6 is the lowest downstream to be within spec, upstream is ok. Phone customer services and complain a lot. 


Tudor
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