Does anyone here actually work for Virgin and can answer when the issue will be fixed?
It's a joke that we can't get through to speak to someone to find out what exactly the problem is and when it will be fixed. So frustrating that we keep losing connection, it's cost me money. At a time when more people than ever before are at home using the internet, Virgin ought to have extra staff working, not closing their call centre and giving some BS about it being due to the chinese virus. We want answers.
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