Hi. I am a new VM customer. Today I tried to pair my CPVan security camera with my device's, but it wouldn't work, after I had a look at the trouble shooting guide I discovered that it is not compatible with dual band routers and suggests turning off 5 Ghz. If I do this how will it affect the performance of my router, and the service that I receive. I am not a gamer, just browsing, you tube, and very occasional skype.
Go into the Hub3 settings. Type in http://192.168.0.1 into your web browser’s url box and login with settings password on the Hub's base sticker (or your own if you changed it). Then in Advanced>wireless>smart wifi - tick the disable “channel optimisation” box and save settings. Then, go to advanced>wireless>security, rename the 2.4 & 5 GHz network ssid's. Just change 'em to whatever you like and something that will differentiate them (e.g - xxxxx2 & xxxxx5) -- use the same password if you like, Then, apply settings and restart the Hub. Your 2 wifi networks will now be clearly separated - and you can then select the network you want to connect to individually from the "available networks" list on each device. Note all your wifi devices will need re-connecting to the new SSID's and passwords. 5 GHz is usually better and subject to less interference (and is better for iDevices ) than the 2.4 one - although this one has the better "range" and some older/cheaper/dumber devices can only use this one.
You should also use a wifi analyser App to check which 2.4 channels are being heavily used around you and move yours to one of numbers 1,6,11 that is least so.
See if that helps - you will lose any “seamless roaming” benefits but it may not matter and you can always change the settings back or do a "factory reset" if you prefer the way it was - or it doesn’t help.
-------------------- John --------------------
My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
If the device doesn't support 5Ghz it should just connect to the 2.4Ghz network instead, without the need to turn off 5Ghz. I have various things that don't support 5Ghz but they just connect to the 2.4Ghz network.
What you might be best doing is renaming the networks in the Hub settings (eg. add -2G and -5G to the names) and set your security cameras to connect to the -2G network.
5Ghz is the fastest and clearest band for WiFi so you will see slower speeds on all devices if it's turned off.
Just disable the 5Ghz band, add your camera, then re-enable it again.
And then question whether you think using a security camera from China and have your images and videos stored in a Chinese server is a good idea... 😐
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