Hi having problems with connection drops couple of times a day have phoned reinstalled windows got new hub 3 can u tell me if tech needed is it my connection thanks
Cable Modem StatusItem Status Comments
Acquired Downstream Channel (Hz) | 203000000 | Locked |
Ranged Upstream Channel (Hz) | 53700000 | Locked |
Provisioning State | Online | |
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 203000000 | -2.2 | 37 | 256 qam | 9 |
2 | 211000000 | -2.2 | 37 | 256 qam | 10 |
3 | 219000000 | -2 | 37 | 256 qam | 11 |
4 | 227000000 | -1.7 | 37 | 256 qam | 12 |
5 | 235000000 | -2 | 37 | 256 qam | 13 |
6 | 243000000 | -2 | 37 | 256 qam | 14 |
7 | 251000000 | -1.7 | 37 | 256 qam | 15 |
8 | 259000000 | -1.5 | 37 | 256 qam | 16 |
9 | 267000000 | -1.4 | 37 | 256 qam | 17 |
10 | 275000000 | -1.5 | 37 | 256 qam | 18 |
11 | 283000000 | -1.4 | 37 | 256 qam | 19 |
12 | 291000000 | -1.5 | 37 | 256 qam | 20 |
13 | 299000000 | -1.4 | 37 | 256 qam | 21 |
14 | 307000000 | -1 | 37 | 256 qam | 22 |
15 | 315000000 | -0.9 | 37 | 256 qam | 23 |
16 | 323000000 | -0.7 | 37 | 256 qam | 24 |
17 | 331000000 | -0.5 | 37 | 256 qam | 25 |
18 | 339000000 | -0.5 | 37 | 256 qam | 26 |
19 | 347000000 | -0.7 | 38 | 256 qam | 27 |
20 | 355000000 | -0.5 | 37 | 256 qam | 28 |
21 | 363000000 | -0.5 | 37 | 256 qam | 29 |
22 | 371000000 | -0.4 | 37 | 256 qam | 30 |
23 | 379000000 | -0.4 | 37 | 256 qam | 31 |
24 | 387000000 | -0.4 | 37 | 256 qam | 32 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 37.3 | 40523 | 320 |
2 | Locked | 37.3 | 20323 | 86 |
3 | Locked | 37.6 | 16651 | 76 |
4 | Locked | 37.6 | 15579 | 4 |
5 | Locked | 37.6 | 14643 | 35 |
6 | Locked | 37.6 | 10763 | 106 |
7 | Locked | 37.6 | 9391 | 61 |
8 | Locked | 37.6 | 8159 | 62 |
9 | Locked | 37.6 | 7042 | 40 |
10 | Locked | 37.6 | 7346 | 37 |
11 | Locked | 37.6 | 7383 | 26 |
12 | Locked | 37.6 | 8298 | 2 |
13 | Locked | 37.3 | 8749 | 0 |
14 | Locked | 37.3 | 9231 | 0 |
15 | Locked | 37.3 | 8493 | 0 |
16 | Locked | 37.6 | 8805 | 0 |
17 | Locked | 37.3 | 8404 | 0 |
18 | Locked | 37.6 | 7750 | 0 |
19 | Locked | 38.6 | 7434 | 0 |
20 | Locked | 37.3 | 8921 | 2 |
21 | Locked | 37.6 | 9421 | 0 |
22 | Locked | 37.6 | 10092 | 0 |
23 | Locked | 37.6 | 11141 | 1 |
24 | Locked | 37.6 | 9509 | 0 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 53700000 | 48.5 | 5120 | 64 qam | 2 |
2 | 39400000 | 47.8 | 5120 | 64 qam | 4 |
3 | 60300028 | 49 | 5120 | 64 qam | 1 |
4 | 46200000 | 48.5 | 5120 | 64 qam | 3 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 10 | 0 |
2 | ATDMA | 0 | 0 | 1 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 1 | 0 |
General Configuration
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | cmreg-vmdg505-bbt060-b.cm |