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Disconnecting

Nightraven79
Joining in

Broadband keeps disconnecting... Really starting to do my head in now. 🙄

6 REPLIES 6

Nightraven79
Joining in
Downstream bonded channels
Channel Frequency (Hz)   Power (dBmV) SNR (dB) Modulation Channel ID
1331000000 6.540256 qam25
2203000000 3.940256 qam9
3211000000 4.140256 qam10
4219000000 3.540256 qam11
5227000000 3.540256 qam12
6235000000 2.538256 qam13
7243000000 2.738256 qam14
8251000000 3.238256 qam15
9259000000 540256 qam16
10267000000 5.540256 qam17
11275000000 5.540256 qam18
12283000000 5.840256 qam19
13291000000 5.540256 qam20
14299000000 640256 qam21
15307000000 5.640256 qam22
16315000000 6.440256 qam23
17323000000 5.940256 qam24
18339000000 6.140256 qam26
19347000000 6.340256 qam27
20355000000 5.540256 qam28
21363000000 3.940256 qam29
22371000000 3.240256 qam30
23379000000 2.238256 qam31
24387000000 3.240256 qam32


Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked40.335582270
2Locked40.31001462976
3Locked40.3994532879
4Locked40.31055803262
5Locked40.3938902730
6Locked38.91010333071
7Locked38.9999023107
8Locked38.9944342673
9Locked40.3699881403
10Locked40.3620081033
11Locked40.360276935
12Locked40.353494703
13Locked40.955611706
14Locked40.343710440
15Locked40.950386512
16Locked40.337437276
17Locked40.343937341
18Locked40.938700243
19Locked40.936513240
20Locked40.338018259
21Locked40.346285441
22Locked40.346969530
23Locked38.953884615
24Locked40.343644352

Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
13009997943.5512064 qam4
22360001945512064 qam5
33659999345512064 qam3
44309998143.5512064 qam2
54960005343.5512064 qam1


Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000
5ATDMA0000

Network Log
Time Priority Description
28/08/2023 22:01:59Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:48:10noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:33:25criticalUnicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:33:25criticalRanging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:33:21criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:33:21criticalUnicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:32:45criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:32:27Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:32:21criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:32:21criticalUnicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:31:45criticalUnicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:31:45criticalRanging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:31:41criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:31:41criticalUnicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:31:5criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:30:50Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:30:42criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:30:41criticalUnicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:30:2criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2023 21:30:1criticalUnicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

Nightraven79
Joining in

Anyone??? 

Steven_L
Forum Team
Forum Team

Hey Nightraven79,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your connection at the moment, I have looked into this and cannot see any issues with your connection or in your local area. How has your connection been running since you last posted?

Kind Regards,

Steven_L