Virgin Media Community

[MitchellColeBS4]

We are getting our driveway done, and their digger has cut through our internet cable. 

I have tried calling but all the call centres seems to be closed. 

Does anyone have a number I can call to arrange to get this fixed? Myself and my wife are both working from home!

Thank you!

[jbrennand]

You will have to try calling it in as a fault (on 150 VM line - or 0345 454 1111 others) – n.b.- the UK call centre is still picking up - and calling at 08.00 (Mon-Sat) or 09.00 (Sun) gives the best chance of getting through quickly.

You can also text them on 07533 051809 include account name/number and what the issue is – replies usually take longer.

Or, a VM person should pick this thread up and be able to help but it can take 5-10 days.