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Damaged cable outside house

Hi, my cable outside the house in the front garden has been damaged and I've lost Internet. However, I can't find anyway to report this as I can't get to set up my account and log in. Can someone tell me how I can request an urgent repair? 

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Re: Damaged cable outside house

HI

If you PM me with your account number i will get this sorted for you

Thanks

Craig

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such

Why not try our Text Messaging Service?

It’s a great way to get help with your Virgin Media services - and it's free!

Just send your query to 07533 051 809 and we’ll text you back.


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Damaged cable outside house

Hi Craig, thanks for replying. First time using this, how do you do a Pm?

Thanks 

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