Hi, my cable outside the house in the front garden has been damaged and I've lost Internet. However, I can't find anyway to report this as I can't get to set up my account and log in. Can someone tell me how I can request an urgent repair?
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If you PM me with your account number i will get this sorted for you
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I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such
It’s a great way to get help with your Virgin Media services - and it's free!
Just send your query to 07533 051 809 and we’ll text you back.
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Hi Craig, thanks for replying. First time using this, how do you do a Pm?