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Damaged Cabinet in area 24 High Latency 160ms +

HI guys I have very high latency throughout my day with BQM showing me exactly that, I have had an engineer come in to check my router as well as my connection but concluded that the root of the issue would be the internet cabinet. To which he attempted to plug my line in a different port but to no better result. I have attached a photograph as well as my internet situation, If anyone has any clue on what to do to get this reported please speak up, its affecting my work as well as my study. The Broken/ Crooked cabinet is in AL10 8DD Feather Dell.BQM of the latest dayBQM of the latest dayAL10 8DD Crooked CabinetAL10 8DD Crooked Cabinet

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