I'm having difficulties with daily disconnects on my VM Broadband service. I run the SH in Modem mode and on a wired network. Quite often either get "request timed out" when pinging an external web address or SH gets green flashing arrow lights for a few minutes then reconnects.
Can someone help interpret these BQM graphs and can VM check my account their end please?
Interesting that the act of powering off my modem, connecting my laptop directly to modem (instead of router), powering up my modem and waiting for it to fully sync has created a stable connection. Could the act of having a different MAC address register on VMs network cause me to connect to a different piece of equipment their end? (My laptop as a DHCP client getting the 86.. address instead of my routers WAN port getting the address)
I powered the modem down, reconnected my router, and powered modem up and my setup is stable today. I will keep an eye on BQM graphs and pings.
Jimbob -------------------- Content and advice from my experience as a Network Tech. Use at own risk.
@jimbob wrote:.... [snipped]...Could the act of having a different MAC address register on VMs network cause me to connect to a different piece of equipmenttheir end? ......... I will keep an eye on BQM graphs and pings.
Not unless any (PHY)cable resegmentation has occurred(eg typically for severe utilisation issues) otherwise it's more likely a "virtual mac domain/different line card" change.....?
Remember that TBB BQM (ICMP echo) plot with Hub3.x (certainly up to V10 hardware v613 software, (- I can't dislose any changes above those versions) may well be susceptable to "resource issues" with specific "peering transit AP" in .RouterMode so any "redwall/block symptom" is likely to be misleading. Best to also use/cross check with alternative "email@example.com" ICMP or even better: "SamKnows UDP trace"..... (assuming you have been retained on the SK Panel).
In any event(until ForumTeam respond): you might consider noting any V.I.P response[*] once they have engaged as their "credibility rating" is worth far more than most(but not all contributors)? 😉
Nota Bene: [*] As a fossilised dinosaur of Nynex/C&W/NTL/VM with UseNet BB . in late 90's until 2009 when CA(Community Ambassadors) evolved into SuperUsers in 2010/2011 and now VIP(Very Insightful Persons) in 3/4Q 2019 then be aware that at least 4 of us ex CA/SU's have resigned or been "REVOKED" and at least one of us 😛 awarded VIP ?(Very Intolerant Poster) back in end May2019 for not "suffering fools gladly" 😞
Regards Tony "Life is a Binary Inspired Turing Computed Hologram"(don't PM or @Mention me - in case ignoring you offends) DEFROCKED