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Daily Dropouts

Same as everyone else I guess. Multiple times a day, drops off conferences calls, online gaming etc.

Router Status Below.

Network Log

Time Priority Description

27/10/2020 01:06:12ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/10/2020 06:28:31Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/10/2020 05:33:3criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
23/10/2020 06:08:21Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:10:5Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:09:21Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:07:57Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:06:53Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:06:25Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:05:36Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:04:59Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:04:47Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:03:15Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:03:8Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:03:1Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:02:35Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:02:17Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:02:2Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:01:49Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:01:6Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 

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Message 2 of 14
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Re: Daily Dropouts

Downstream

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1298750000-1.238256 qam21
2202750000-2.538256 qam9
3210750000-2.538256 qam10
4218750000-2.438256 qam11
5226750000-2.238256 qam12
6234750000-2.238256 qam13
7242750000-238256 qam14
8250750000-1.938256 qam15
9258750000-1.938256 qam16
10266750000-1.538256 qam17
11274750000-1.438256 qam18
12282750000-1.238256 qam19
13290750000-1.238256 qam20
14306750000-138256 qam22
15314750000-138256 qam23
16322750000-138256 qam24
17330750000-0.938256 qam25
18370750000-1.238256 qam26
19378750000-1.238256 qam27
20386750000-1.238256 qam28
21394750000-1.238256 qam29
22402750000-1.238256 qam30
23410750000-138256 qam31
24418750000-138256 qam32



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.9864493
2Locked38.610121817017147700
3Locked38.910875666949158
4Locked38.913241173115
5Locked38.9587061567344
6Locked38.6474873053070
7Locked38.9370241771
8Locked38.92608583
9Locked38.9931536
10Locked38.91088465
11Locked38.91843818
12Locked38.91395482
13Locked38.61544428
14Locked38.9508395
15Locked38.91284147
16Locked38.9944148
17Locked38.9778302
18Locked38.948657
19Locked38.614691104
20Locked38.9137090
21Locked38.962378
22Locked38.948933
23Locked38.951234
24Locked38.965235
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Re: Daily Dropouts

Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1462000734.15512064 qam3
2393997324.1512064 qam4
3536999814.2512064 qam2
4603002204.125512064 qam1


Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000
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Message 4 of 14
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Re: Daily Dropouts

Downstream levels are a touch on the low side.
When was the hub last rebooted?

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Message 5 of 14
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Re: Daily Dropouts

Probably a few weeks I reckon, I'll do so tonight once I've finished work. Should I then repost the same info?

Thanks for the help!

 

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Re: Daily Dropouts


@breachy51 wrote:

Probably a few weeks I reckon, I'll do so tonight once I've finished work. Should I then repost the same info?

Thanks for the help!

 


Yes please - about 60 minutes after rebooting to see if any errors reproduce themselves 


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Message 7 of 14
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Re: Daily Dropouts

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1298750000-1.238256 qam21
2202750000-2.538256 qam9
3210750000-2.538256 qam10
4218750000-2.538256 qam11
5226750000-2.238256 qam12
6234750000-2.238256 qam13
7242750000-238256 qam14
8250750000-238256 qam15
9258750000-238256 qam16
10266750000-1.738256 qam17
11274750000-1.538256 qam18
12282750000-1.438256 qam19
13290750000-1.438256 qam20
14306750000-1.238256 qam22
15314750000-1.238256 qam23
16322750000-1.238256 qam24
17330750000-140256 qam25
18370750000-1.238256 qam26
19378750000-1.238256 qam27
20386750000-1.238256 qam28
21394750000-1.238256 qam29
22402750000-1.238256 qam30
23410750000-1.238256 qam31
24418750000-1.238256 qam32



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.9100
2Locked38.950
3Locked38.650
4Locked38.970
5Locked38.940
6Locked38.660
7Locked38.940
8Locked38.950
9Locked38.950
10Locked38.660
11Locked38.650
12Locked38.950
13Locked38.640
14Locked38.950
15Locked38.940
16Locked38.940
17Locked40.300
18Locked38.960
19Locked38.660
20Locked38.950
21Locked38.950
22Locked38.950
23Locked38.950
24Locked38.950
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Re: Daily Dropouts

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1461999894.15512064 qam3
2393998824.1512064 qam4
3536999954.2512064 qam2
4603000964.125512064 qam1



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000
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Re: Daily Dropouts

Network Log

Time Priority Description

30/10/2020 07:47:15Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
29/10/2020 07:15:46criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/10/2020 08:36:15ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/10/2020 00:43:42ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/10/2020 21:47:41criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/10/2020 01:06:12ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/10/2020 06:28:31Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/10/2020 05:33:3criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
23/10/2020 06:08:21Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:10:5Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:09:21Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:07:57Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:06:53Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:06:25Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:05:36Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:04:59Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:04:47Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:03:15Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:03:8Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/10/2020 18:03:1Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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Re: Daily Dropouts

We’re these latest ones immediately after rebooting or an hour later?


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