@goslow any thoughts on the graph/chart?
Hey ipfreely. I only game with friends and never with randoms. I mainly play single player games, I haven't actually had any disruption to my online gaming in terms of interruptions, because of single player games. Whoever is behind it simply made me aware they could do it.
Final post from me on this topic (after a request from the OP via PM to comment). I had deliberately not commented further in the hope that some of the regular tech experts might be able to put the pieces of this story together into an explanation of what was going on but ...
From the info you have posted, your BQM at #28 to my (untrained) eye looks healthy. If you were experiencing disconnections to your hub between 21:00 and 22:00/23:00 then they are not showing on that BQM.
Your downstream/upstream levels seem to be within what I understand to be normal ranges. IPFreely at #29 advises the upstream channel at 16QAM could be a normal configuration (beyond my tech level/knowledge on that aspect) and Andrew-G at #18 comments that 2 channels on the downstream have higher error rates than the other downstream channels. Others on here may be able to read into the fine detail of the figures and see more (if there is more to see).
legacy1 at #13 mentions interference with VM's cable connection. Past neighbour-related topics usually feature neighbours cutting or unplugging connections outside but there does not seem to be evidence of that kind of disconnection here.
Final bit of info you could post would be the full network logs from the VM hub across time period matching the BQM image 21:00 and 22:00/23:00 when you say you were disconnected to see if anything in the network logs appears.
Can't add any more than that. Hope someone else can comment and offer some more suggestions for you. VM forum team may be able to see further info on their end to do with your connection status. Hope you can find an explanation for the issue.