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Lindabias
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Customer service

How to I get to speak to someone over the phone? I have been trying for 2 weeks now. Nobody is answering any of the customer service numbers

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apcyberax
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Re: Customer service

keep trying they are still answering calls. best early morning
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Ezuzu
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Re: Customer service

I'm in the same boat as you, been trying to call for couple days, Can't get through to a rep, I've been waiting for over 3 hours +. No luck. 

 

I think for me it's time to move on from Virgin media non-existent customer service.

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Lindabias
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Re: Customer service

I have been trying to contacts customer service for 2 weeks now both through forum, Twitter and using the various customer service phone numbers. I do not think it is an acceptable answer to keep trying. They are not answering the phone. Is it not your role to facilitate a resolution to problem?

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Lindabias
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Re: Customer service

Apologies for last post. They are not answering calls, they hang up at customer service. I think after trying for 2 weeks it’s now ridiculous 

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jpeg1
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Re: Customer service

As mentioned in your other post, give us some details of your problem and we can try to help you.

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apcyberax
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Re: Customer service

" Is it not your role to facilitate a resolution to problem?"

No i have no role. i do as i please 🙂
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