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Customer Service not available.

Is anyone actually picking up the phone at Virgin Media these days? Keeping your customer for an hour on the phone is not what I would call a customer service. Is a joke.

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Re: Customer Service not available.

There are a lot of people trying to get through, with the current situation.

You have to be patient as there are only a finite number of people available to respond. Trying to keep people safe at the same time as getting calls answered is tricky.

Try texting on 07533051809, so you don't have to wait on the line.

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Re: Customer Service not available.


@carl_pearce wrote:

There are a lot of people trying to get through, with the current situation.

You have to be patient as there are only a finite number of people available to respond. Trying to keep people safe at the same time as getting calls answered is tricky.

Try texting on 07533051809, so you don't have to wait on the line.


got it. Thanks for the good advice! I appreciate it.

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