on 02-10-2023 20:46
How to negotiate the best deal/price for existing customer, any advice?
on 02-10-2023 22:19
See the info from Andrew-G below
https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Why-oh-why-does-loyalty-get-punishe...
on 02-10-2023 22:28
Call VM.
Speak with the Retentions Department.
DO NOT take any deal they offer, regardless if its decent or not.
Ask to cancel the service.
You will be transferred to the Disconnection Department. There and only there lay the really good deals.
