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Alex95
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Contacting virgin via WhatsApp/Messenger?

I'm having issues signing into my account on My Virgin. It's giving me numerous excuses as to why I can't sign in, even after giving my account number and other details. My router is broken, kids jumped off the settee onto it, wire snapped out the back and have no internet at all and in house bound times like these we are all going a little nuts without internet haha, 🥴 needless to say I need to book an engineer.

Is there any way to contact Virgin via WhatsApp or messenger. I found a WhatsApp contact but it's for Ireland only.

Screenshot_2021-01-31-10-18-22-930.jpg

 

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JitteryPinger
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Re: Contacting virgin via WhatsApp/Messenger?

You will either need to call 0345 454 1111 or hang around here until a staff member gets to your post.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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