I'm having issues signing into my account on My Virgin. It's giving me numerous excuses as to why I can't sign in, even after giving my account number and other details. My router is broken, kids jumped off the settee onto it, wire snapped out the back and have no internet at all and in house bound times like these we are all going a little nuts without internet haha, 🥴 needless to say I need to book an engineer.
Is there any way to contact Virgin via WhatsApp or messenger. I found a WhatsApp contact but it's for Ireland only.
Unfortunately the WhatsApp chat was not available at the time of your post but it is available by visiting our contact/help pages via your mobile device. You can also speak to a member of the team through any of these methods: by phone 0345 454 1111 [calling 150 from a VM phone line is free],
Unfortunately, we don't have a direct Whatsapp number but we're available by phone 0345 454 1111 / 150 (from a Virgin Media Landline or Mobile), by SMS on 07533051809 or by chat here https://www.virginmedia.com/help/contact-us.
What is it that you need help with though as I can do my best for you here?