Virgin Media Community

[Dfonix]

Hi,

Can someone who works for virgin media please dm I'm having no luck of getting support have spent hours on the phone just being left in a queue.

Thanks

D

[gary_dexter]

Is it regarding this?

https://community.virginmedia.com/t5/Gaming-Support/Latency/td-p/4559553

If so please keep to the one post.

[Dfonix]

What you mean the post where no one is replying to me? How about you just get me some help. 

[gary_dexter]

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@Dfonix wrote:

What you mean the post where no one is replying to me? How about you just get me some help. 

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There’s no SLA for residential services. And response times here for a forum rep aren’t set in stone either. 

[abasits]

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@Dfonix wrote:

What you mean the post where no one is replying to me? How about you just get me some help. 

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There is a thing called THIRD CLASS Customer Service ....

but in Virgin Media - we have NO Customer services at all !

but ONLY the PAID touts sitting to defend VM crap !! There  won't be any LUCK !!
But for how long???  VM  HAS TO PAYBACK FOR SUCH RUBBISH so-called SERVICE SOOON!

[Dfonix]

Spoiler

Shocking service absolutely shocking 

[carl_pearce]

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@Dfonix wrote:

Spoiler

Shocking service absolutely shocking 

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I've replied to your thread.

You need to contact VM.

They do respond to threads on here however it can take 5 - 10 days.