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KishaP
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Constant packet loss and full on disconnects despite being on ethernet and connected

This problem has been going on for about 10 days now and has made using the internet impossible. I cannot work from home, I cannot play games. I am connected to the internet via ethernet and despite this, at times (sometimes for 5 hours at a time) the internet is unusable. Using software i've downloaded i can see myself dropping packets every 15 seconds. I even purchased a new router to link through my current virgin hub 3 (as a modem in modem mode) but this has no solved the problem. I am at my wits end, this has caused me huge problems, financially, emotionally and physically. I live near london. Often i check my postcode while the problems are severe and it says there are no known issues in this area.

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Matthew_ML
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Re: Constant packet loss and full on disconnects despite being on ethernet and connected

Hey KishaP, thank you for reaching out and I am sorry you are having some major connection issues.

I have run some tests my self and I would like to invite you a PM so we can do some further ones.

Please look out for the purple envelope. Thanks 

Matt - Forum Team


New around here?

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