Virgin Media Community

[njewhu]

Hi I’m using a Wi-Fi pod in my study plugged and connecting to my Mac via ethernet . I appear to get signal drop outs every 5-10 minutes which I’ve tracked using a monitoring tool. The signal appears strong 

[Client62]

The WiFi Pod is a wireless repeater, it should be located half way between the VM Hub and the study.

[njewhu]

Thanks for the reply . Even if this is an Ethernet connection ? 

[Client62]

So at present you have :-

VM Hub ------ WiFi ------> VM Pod --- network cable ---> MAC

That is identical to having no Pod and working like this:-

VM Hub ------ WiFi ------> MAC

The Pod is gaining you nothing due to its location close to the MAC.

[njewhu]

ok 

VM Hub ------  ehternet port on Pod  ------> MAC doesn’t exist as config then? 

it’s working with the wi fi turned odd on the Mac !

thanks 

[njewhu]

off not odd ! 

[Client62]

My understanding is

1) the VM Pods connect over WiFi to the VM Hub forming a WiFi mesh.

2) the VM Pods network port is for devices that do not have internal WiFi  E.g. a network switch or desktop computer.

[Zach_R]

Hi @njewhu,

Thank you for your posts and welcome to our community forums. We're here to help.

I'm very sorry to hear that you're having some issues with a Wi-Fi Pod. To confirm, you have a device connected to the Wi-Fi Pod via an Ethernet cable but you are experiencing intermittent drops in connection, is that correct?

Thanks,

[njewhu]

Yes that’s correct 

[Ilyas_Y]

Thanks for the reply @njewhu on the forums page.👋🏼

I'm sorry to hear about the issues with the drops in the Wi-Fi pod.
May I ask if this issue happens when the pod is wired to a different device or just this device only?
Let us know.

Kind regards,
Ilyas.