Rubbish service from #virginmedia #virginbroadband Broadband virtually useless for over last FIFTEEN DAYS and each day message is it will be fixed by 6pm and still **bleep** service. Had to use phone data for my work at extra costs. Pathetic service and customer service.
Many apologies for this Reema, I'd advise to post this on our forums so the team can check to see if there's an estimated fix time for the area fault https://t.co/5E8TueUEL2. ^KW
Apologies for the problems faced, unfortunately we're unable to access any account details from here I'm afraid hence the further contact options being advised. Post on our forums and the team will be able to investigate it further for you. ^KW
I'd advise you to sort it!!! Get the team and customer service to post it on their forum themselves to find out how long the outages will take for #virginmedia to fix. @virginmedia stop ignoring the customer!!!
Sorry to hear you're affected by an area issue, so I can take a closer look at a fix time I've popped you over a private message (purple envelope, top tight hand corner)
