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Connection keeps dropping.. can't find IP

For the last few days my broadband has been dropping randomly.. I'll be streaming a series for example and it will suddenly stop and the only way to get it going again is to forget network and reconnect?? I've done all the normal stuff, full reboot etc..

 

Now my phone won't even connect! Just keeps saying finding IP and it's driving me mental.

Any advice please?

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Re: Connection keeps dropping.. can't find IP

What is your connection like with a direct connection using a Cat 5E/6 cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

***********************************************************************************************************************************

Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Re: Connection keeps dropping.. can't find IP

Thanks for the post Ddean1379 and welcome to our community.

 

Can we please confirm how your services are today? 

 

Have you been in touch with the team to look into this further?

 

Thanks, Emily.

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