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Connection down

roastspud
On our wavelength

Hi,

We appear to have a issue with having no internet since around 9pm yesterday. We have called in and still none the wiser. The hub 4 is on with steady white light but no wireless connection is showing. Is anybody able to assist to get us back online?

1 REPLY 1

goslow
Alessandro Volta

@roastspud wrote:

Hi,

We appear to have a issue with having no internet since around 9pm yesterday. We have called in and still none the wiser. The hub 4 is on with steady white light but no wireless connection is showing. Is anybody able to assist to get us back online?


Does the automated service status number 0800 561 0061 provide any further info about any faults in your area?

Have you restarted the hub since the problem began?