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Nodj
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Connecting to the internet after a software update on iPhone 7

I have an iPhone 7 and it’s not connecting to the internet at work, after I have done an update on the software but showing connection to internet but in and out of service. Has worked ok for the past 10 months at work. 

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lotharmat
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Re: Connecting to the internet after a software update on iPhone 7

You'd probably need to talk to your work's network team!



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Serena_C
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Re: Connecting to the internet after a software update on iPhone 7

Hi @Nodj

 

Welcome to our Community Help Forum 🙂

 

Thank you for making your first post regarding your inability to connetc to the internet at work after a software update on your phone. I'm sorry to hear this has happened.

 

Have you tried 'Forgetting' the WiFi and then re-adding and reconnecting to it?

 

What happens when you try to connect, is there an error mesage displayed?

 

Please do let me know 🙂

 

Best wishes,

 

Serena

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Nodj
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Re: Connecting to the internet after a software update on iPhone 7

No nothing comes up.

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Serena_C
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Re: Connecting to the internet after a software update on iPhone 7

Okay, thanks for getting back to me on the @Nodj.

 

Can you try resetting your Network settings on your iPhone and let me know if this improves things?

 

Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

 

Let me know how you get on!

 

Serena

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