on 03-03-2022 18:27
Hello
I was in the UK earlier this week, using the Virgin Media Wifi offered by the hotel that I was staying (Travelodge).
I was able to connect to the wifi without problem, I was able to surf the internet without problem, however.... I was unable to access my e-mails on Outlook and I was unable to access any microsoft.com websites.
My first instinct was my anti-virus software BitDefender but using the guide that they sent me, I switched it off in stages and the problem persisted.
I flushed the DNS etc a few time and still no luck.
I have checked with the Microsoft community and they suggested that I check on here.
Has anyone here heard of such an issue when connecting to Microsoft apps / sites from a Virgin Media wifi connection?
Thanks
03-03-2022 22:57 - edited 03-03-2022 23:00
These forums are, as far as I know, for consumers that have home Virgin Media broadband.
I recall there’s a separate helpline for issues with the Virgin branded WiFi in UK Travelodges. Try that. Details here
It’s a different business.