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Connecting New VHub3 to my Router

I currently have my VHub3 in Modem mode as I'm using my own Router (ER-X). However I'm not getting my full download speed of 500mpbs, since I upgraded from 350mpbs last week, so virgin are going to send me out a new VHub, thought my current hub would just take the upgrade, but hey ho....

Is it a simple case of putting the New VHub into Modem mode and connecting it to my ER-X without having to make any configurations on either the ER-X or new VHub.

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Very Insightful Person
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Message 2 of 6
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Re: Connecting New VHub3 to my Router

That should be the case if it is all working now.  There's no settings to change on the Hub 3 when in modem mode.

As for your speed issue, I'll stick my neck out and say that replacing the Hub won't improve things.  Most hub faults (other than wireless issues) are very binary, as in works or doesn't work at all.  If I'm correct, then it implies a cable connection or VM network fault.  

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Re: Connecting New VHub3 to my Router

Logged onto the Router and these are the configuration settings, does it seem that the 500mpbs has been applied ?   General Configuration

Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
cmreg-vmdg505-bbt053-b.cm



Primary Downstream Service Flow

SFID76786
Max Traffic Rate575000000
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

SFID76785
Max Traffic Rate38520000
Max Traffic Burst42600
Min Traffic Rate0
Max Concatenated Burst16320
Scheduling TypeBestEffort
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Re: Connecting New VHub3 to my Router

Yes they have - the setting is this one:

Max Traffic Rate575000000

 

Which is bits per second.  So on a connection that is working properly you should see up to 575 Mbps.

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Alessandro Volta
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Message 5 of 6
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Re: Connecting New VHub3 to my Router

Maybe your ER-X does not have hardware offload on?

If you was to connect a PC to the hub in modem mode what speed do you get?

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Re: Connecting New VHub3 to my Router

Any Idea how I can check if the ER-X has hardware on/off ?....

 

Will connect to the VHUB shortly (when people have stopped using the Wifi)

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