Hi all, I had Virgin installed a month ago, and my wired broadband is fantastic, my speed is always over 300mbps.
Wifi however is awful. The range is just terrible, it doesn't even reach the kitchen in my smallish home.
I have a BT Smart Hub2 that I would like to connect as a wifi extender. I have put the Virgin Hub 3 into modem mode, and set up the smarthub to act as the wifi connection, following instructions from this forum, and connected a ethernet between the Virgin Hub and BT Hub but I can't get an internet connection.
The ethernet port LED on the Virgin hub flashes to say it's connected, and the BT hub says it is connected, but all I get is a local connection.
You cannot use the BT Hub with the Hub in modem mode as you have found out. By putting the Hub in modem mode, then the BT Hub needs to act as a NAT Router, and not as a wireless Access Point.
However, you may be able to use the BT Hub as a Wireless Access Point with the Hub in Router Mode, there plenty instruction on the Forum how to do this. Basicallty, on the BT Hub. assign the BT Hub a Static IP address in Hub's DHCP range, disable the BT Hub's DHCP server, connect LAN to LAN.