Hi, my parent has turned off two of my devices via the connect app (xbox + pc) they want to turn it back on but the app comes up with an error all the time (images), and when we go onto the ip adress thing (the number website) as we were told to it shows input password but as soon as we input it, the webpage just goes to a white screen. Need help asap resolving this issue .. I know its the app too as my phone, other console and everything else in the house works but we cant unpause the damn thing
