Menu
Reply
Highlighted
  • 7
  • 0
  • 0
Joining in
72 Views
Message 1 of 2
Flag for a moderator

Connect app not working

I’m trying to reinstall a virgin booster (it is v hot and disconnected itself a few days ago).

I constantly get this message in the app. I’ve turned the router off and on again a few times, reinstalled the app, signed out and in etc. And am still getting the same message and unable to install the booster. 

ive wasted 2 hours of working time on this already this morning and the help files just aren’t helpful!

 

D2F6886F-A891-4AAD-91D6-A35DA7E1F391.png

0 Kudos
Reply
Highlighted
  • 24.7K
  • 1.42K
  • 3.14K
Alessandro Volta
68 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Connect app not working

Don’t use the app it’s not needed.

Setup the booster manually using the paper instructions. 


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply