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Title says it all.
The Connect App is not seeing my Hub 4
It is a new installation.
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I'm pretty sure the connect app doesn't work with the hub 4 and I have no idea why
The app isn't compatible with the hub 4 at the moment.
The iOS version should know work. The android version update is not far away.
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Yes, the connect app and hub4 now works with iOS.
CONNECT APP is not now working.
As per previous post it worked then next time I tried the App it did not connect.
Three weeks later and a long call to VM call centre it is still not working.
Hub reset, but cannot even connect to the hub via a browser as the Password written on the hub is reported as not recognised.
Thanks for coming back to the thread - are you getting any error messages on the app?
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If I load the App I get …… Hub Not Found, Lets Fix It
So I go through the Install yet again and get a screen saying
………. We Can’t Find Your Hub
which presents Try Installing Again or Contact Support.
Both of which are useless, Try Installing Again just repeats the same.
Contact Support gives Browse FAQ’s which are useless or Ask The Community which I have done
Hub has been reset and App deleted then reinstalled and same problem still occurs.
I have the same issue.
new installation but cannot find the hub!