I presume system is up to date, I’m using my iPhone which was working fine with the app until about a week ago. My Wi-Fi seems fine in the house and by the looks of the speeds in different rooms the pods seem to be working also.
it’s just the app has stopped connecting to hub and pods.
Thanks for coming back to us and keeping us updated on things.
Currently we have a known error with some of the data in our systems that is causing the app to fail but we are investigating this and feeding the examples we pick up from the Community to the Connect App development team. I've added your details to the list of affected users.
Once we have any update on this, we'll let you know.
The app developers claim the connect app works with all vm hubs and WiFi pods, I've been unable to use it with hub 3, 4 and now 5 and its beyond a joke, everyone on tech support claim there's no issues, yet this post claims there's a know issue which has been going on for well over 12 months