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Connect App and Pods

Joining in

Hi there,

Just wondering how best to get a WiFi Pod through the connect app. The room I'm having the most issue with can't get any kind of signal at all and the app keeps having a meltdown because it can't find the hub (I know! That's the problem!). I keep reading that the app will "tell me" that I need a pod, but it won't even return a proper scan result. The web help pages are just taking me round in circles and I don't know what to do!


Very Insightful Person
Very Insightful Person
See if there is any help here....


I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.