Virgin Media Community

[oldgit1]

If you don't get satisfaction on the forum you can always resort to these people who are not widely advertised

Customer Service Resources

Contact us

[MOD EDIT: Incorrect info removed]

Or better still go to Jeff Dodds nearer the top of the pile

[BenMcr]

That address is out of date, as is the PDF unfortunately.

The current address and PDF are on the website here and not hidden

https://www.virginmedia.com/shop/contactus/make-a-complaint

[oldgit1]

Well Ben that was the prompest response I have ever had since goo old Lisa who was unlike the rest of you vey helpful.  One asks questions and get no helpful positive replies.

I am asking

[MOD EDIT: Staff member's contact details removed. Our contact details are here: https://virg.in/VMcontact and our complaint procedure is here: https://virg.in/comcop]

For advice as I think it reasonable payin £75 a month to have a both functional and reliable router

I trust Mr Potts won't need me to provide my full Name address, and two thirds of my password before he responds to the information I provided him and Jeff Dodds with

I suppose you responded quicker than Gareth L

[oldgit1]

Just to prove that you can act promptly more than once.  Not impressed . Must get more Oxygen you lot are causing me to run it down quickly. And 2 years ago I spent 3 months hiking through the lower Alps. And then I got annoyed by the incessant cow bells rather than you lot of t ~~~ers