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Complaint

Paul103
Tuning in

Hi I am totally dissatisfied with your company you where supposed to fix brown box 22 July I've put things off to be in for this repair virgin fob off make out I got date wrong you said its 27th no its not it was 22 July got mail to prove it totally disgraceful. 

Re: Missing brown virgin media junction box cover
Thank you for confirming these details 🙂 You have passed security.   I have raised a work order for this, the earliest appointment I could book is the 22nd on July 8am - 12pm.   This will not cost anything, I am sorry for the confusion from the previous call agent.  

 

1 REPLY 1

lotharmat
Community elder
Double posting won't help.

Complain here
https://www.virginmedia.com/help/contact-us/complaints/broadband-tv-phone-contact



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