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CloudFront Error

Since 8.30pm last night we are getting issues on some Websites (eg William Hill) - the error relates to CLOUDFRONT issues.

This is only when going through Virgin wi-fi, 4G or work networks are fine.

Can this be resolved asap please?

Thanks

Lynne

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Alessandro Volta
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Re: CloudFront Error

Are you accessing the affected websites from a browser or app?

Wha is the actual error message?

Is it just William Hill that is affected?

I must admit I have never heard of CLOUDFRONT and a quick Google search comes up with something to do with Amazon. ??????????


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Very Insightful Person
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Re: CloudFront Error

Probably a typo or autocorrect for Cloudflare.

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Re: CloudFront Error

No its CLOUDFRONT. Will advise the full error once I get home.

I also googled it, and it has been mentioned on these forums several times, apparently its a webhosting site.

Virgin media need to fix it their end I believe, well that what they did the previous time this question was asked.

 

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Hero
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Re: CloudFront Error

William Hill uses AWS's Cloudfront as part of their protection in front of their online system.

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Alessandro Volta
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Re: CloudFront Error


@jem101 wrote:

Probably a typo or autocorrect for Cloudflare.


Jem

CloudFront is the Amazon web hosting service.


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Re: CloudFront Error

So does anyone know how to fix this please? Partner has spoken to Virgin Tech Support who said to reset the hub. He did, No difference.

We haven't changed anything our end so I'm confused why we are expected to fix it?

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Alessandro Volta
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Re: CloudFront Error


@lynnemoo wrote:

So does anyone know how to fix this please? Partner has spoken to Virgin Tech Support who said to reset the hub. He did, No difference.

We haven't changed anything our end so I'm confused why we are expected to fix it?


Can you answer the questions at post #2 please?


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Re: CloudFront Error

Sorry, same error on the laptop browser (firefox and chrome) and on the App. Both worked on the mobile when using 4G rather than wifi.

Haven't tried a huge range of sites as we thought Hills was down but Ladbrooks and Betfred OK.

I will post the error once I get home as I am at work at the moment.

Thanks for your help.

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Re: CloudFront Error

This is the error:

403 ERROR The request could not be satisfied.


Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.


Generated by cloudfront (CloudFront)
Request ID: d2aR56Bq_7DYF-j6-L2DkUs2vJGe2doLlLu8MUjEJWm993TEVrWeQA==
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