Virgin Media Community

[sprog1033]

Hi, I use the free Cleanbrowsing family filter DNS IPs for the devices my kid uses. (185.228.168.168 & 185.228.169.168)

For the last few weeks one of the IP addresses has a significantly higher ping response time. Below is the tracert to each of the IP addresses. You can see that the tracert to 185.228.169.168 looks like it is now routed via the States. The jump happens within servers that I guess are run by Cogent. Could this be due to a Virgin routing table issue, or definitely outside Virgin control?

>tracert 185.228.169.168

Tracing route to family-filter-dns2.cleanbrowsing.org [185.228.169.168]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms console.gl-inet.com
2 44 ms 13 ms 21 ms 10.112.32.129
3 23 ms 18 ms 19 ms winn-core-2a-xe-834-0.network.virginmedia.net [62.253.122.181]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 28 ms 29 ms 34 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
8 * * * Request timed out.
9 27 ms 28 ms 33 ms be2871.ccr42.lon13.atlas.cogentco.com [154.54.58.185]
10 111 ms 110 ms 110 ms be2490.ccr42.jfk02.atlas.cogentco.com [154.54.42.85]
11 100 ms 101 ms 101 ms be2807.ccr42.dca01.atlas.cogentco.com [154.54.40.110]
12 114 ms 114 ms 113 ms be2113.ccr42.atl01.atlas.cogentco.com [154.54.24.222]
13 116 ms 115 ms 117 ms 38.104.3.138
14 125 ms 128 ms 141 ms unassigned.quadranet.com [104.223.91.254]
15 117 ms 113 ms 119 ms family-filter-dns2.cleanbrowsing.org [185.228.169.168]

Trace complete.

>tracert 185.228.168.168

Tracing route to family-filter-dns.cleanbrowsing.org [185.228.168.168]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms console.gl-inet.com
2 11 ms 18 ms 10 ms 10.112.32.129
3 18 ms 101 ms 15 ms winn-core-2a-xe-10018-0.network.virginmedia.net [62.253.122.213]
4 * * * Request timed out.
5 33 ms 27 ms 24 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
6 * * * Request timed out.
7 33 ms 29 ms 23 ms uk-lon01b-ri1-ae-23-0.aorta.net [84.116.135.30]
8 * * * Request timed out.
9 30 ms 22 ms 21 ms be2868.ccr41.lon13.atlas.cogentco.com [154.54.57.153]
10 21 ms 22 ms 33 ms te0-0-2-0.agr12.lon13.atlas.cogentco.com [154.54.38.50]
11 20 ms 33 ms 19 ms family-filter-dns.cleanbrowsing.org [185.228.168.168]

Trace complete.

[Andrew-G]

Difficult to say, because getting information out of VM on internet traffic routing is near impossible, and there are sometimes peculiarities where VM do traffic routing with other Liberty Global businesses.  There's people who'd know, they are so well insulated from customers that they might as well live in a parallel universe.

You might want to try other family friendly DNS services and see if you get better results.

[sprog1033]

Many thanks for your comments Andrew-G, your thoughts are similar to what I was thinking might be the case.