Virgin Media Community

[janicepriestley]

I’ve got a Chromecast 2nd gen, which I haven’t used for a while. It used to work with my superhub 3 but now it won’t connect, either to 2.4 or 5ghz. I know the Chromecast is working as I have tried tethering it to my phone and it casts OK. I don’t know if anything has changed in the hub ans don’t know how to fix it. Whenever I want to use it, it seems to be out of hours for VM and so I can’t speak to anyone. Any ideas please? Thanks for reading.

[g0akc]

Try resetting the wifi on the Chromecast then reconnecting;

https://support.google.com/chromecast/answer/7331010?hl=en-GB

A factory reset may even be necessary 

Otherwise power off/on the hub or factory reset it.  You may need to change the network names for each band to how you want them by logging into the hub.

[janicepriestley]

Thanks for your help. I've now tried resetting everything other than factory resetting the hub, which I'm a bit reluctant to do as I have a NAS with Plex and it took ages to get it set up correctly to access outside the house. I suppose I'll have to note all the settings and then put them back in again😞.