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Child safe switched on but adult content still accessible

benwlamb
Joining in

Virgin media please advise how to correct this. Seems a common problem with no simple solution. 

3 REPLIES 3

Client62
Legend

Child Safe and Virus Safe filters require use of the default VM DNS typically via a Hub in Router mode.

Any device that uses a Public DNS or a VPN either locally or via a 3rd party router bypasses the Child Safe and Virus Safe filters.

I’m using google mesh. Can I set this to allow child safe to work?

Adduxi
Very Insightful Person
Very Insightful Person

Try manually setting the Google Mesh DNS settings to match VM's DNS Servers, i.e. Primary DNS 194.168.4.100 and Secondary DNS 194.168.8.100

However there are other DNS Server that block Adult content, e.g. OpenDNS  Check their website for information.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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