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risc19
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Check my stats please...

My 350mb connection has been getting worse over the last few weeks on my SH3.

I did have loads of post rs errors but it erased them when I did a reboot a moment ago.

Please could anyone see if there is anything up with my levels?

BTW I'm using a SH3 in modem mode with a Asus rt-ax56u (350mb).

Over utilisation?

Item Status Comments

Acquired Downstream Channel (Hz)
723000000
Locked
Ranged Upstream Channel (Hz)
60299974
Locked
Provisioning State
Online

 

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

17230000004.540256 qam40
2539000000640256 qam17
35470000005.940256 qam18
45550000005.840256 qam19
55630000005.940256 qam20
65710000005.840256 qam21
75790000005.640256 qam22
8587000000640256 qam23
95950000005.940256 qam24
106030000005.840256 qam25
116110000005.440256 qam26
126190000004.638256 qam27
136270000005.440256 qam28
146350000005.138256 qam29
15643000000538256 qam30
166510000005.440256 qam31
17659000000540256 qam32
18667000000538256 qam33
19675000000538256 qam34
20683000000540256 qam35
216910000005.140256 qam36
226990000004.840256 qam37
237070000004.840256 qam38
247150000004.838256 qam39

 

 

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risc19
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Re: Check my stats please...

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.330
2Locked40.370
3Locked40.360
4Locked40.300
5Locked40.360
6Locked40.350
7Locked40.920
8Locked40.940
9Locked40.320
10Locked40.380
11Locked40.380
12Locked38.950
13Locked40.330
14Locked38.960
15Locked38.920
16Locked40.3120
17Locked40.310
18Locked38.6110
19Locked38.980
20Locked40.310
21Locked40.390
22Locked40.320
23Locked40.360
24Locked40.340
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risc19
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Re: Check my stats please...

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

16029997439.5512064 qam1
23940000937.5512064 qam4
34620003138512064 qam3
45369998639.5512064 qam2



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000
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risc19
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Re: Check my stats please...

General Configuration

Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
d;kfoA,.iyewrkldJKDHSUBsg



Primary Downstream Service Flow

SFID7458
Max Traffic Rate402500089
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

SFID7457
Max Traffic Rate38500089
Max Traffic Burst42600
Min Traffic Rate0
Max Concatenated Burst42600
Scheduling TypeBestEffort

 

Network Log

Time Priority Description

15/01/2021 12:10:28noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 22:08:46Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 22:08:46criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 22:08:45Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 22:08:45criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 22:08:44Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 22:08:44criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 22:08:43Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 22:08:43criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 22:08:43Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 16:01:25noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 16:01:3Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 12:51:50noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 12:38:37criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 12:37:59Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 12:37:55criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 12:37:54Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 12:37:54criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 12:34:24Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 12:34:24criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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gary_dexter
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Helpful Answer

Re: Check my stats please...

Stats look fine but then again you’ve just rebooted. Check them again in an hour or so’s time and see if any error counts rise. 


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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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risc19
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Re: Check my stats please...

Untitled.jpg

 The red is when I have been rebooting.

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risc19
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Re: Check my stats please...

Two hours later...   

 

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.91090
2Locked40.3630
3Locked40.3660
4Locked40.3860
5Locked40.3610
6Locked40.3810
7Locked40.9580
8Locked40.9660
9Locked40.3950
10Locked40.3820
11Locked40.31300
12Locked38.91330
13Locked40.31060
14Locked38.91310
15Locked38.91550
16Locked40.31380
17Locked40.31230
18Locked38.91650
19Locked38.91390
20Locked40.31550
21Locked40.31590
22Locked40.31450
23Locked40.31240
24Locked40.31350
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risc19
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Re: Check my stats please...

Next day...

 

Still ok?

 

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.39230
2Locked40.34396
3Locked40.95100
4Locked40.35140
5Locked40.35550
6Locked40.35470
7Locked40.35531
8Locked40.95403
9Locked40.36923
10Locked40.36795
11Locked40.38646
12Locked38.910367
13Locked40.38319
14Locked38.69965
15Locked38.911713
16Locked40.39885
17Locked38.910363
18Locked38.912927
19Locked38.910337
20Locked40.311597
21Locked40.311166
22Locked38.911600
23Locked40.310280
24Locked38.911020
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risc19
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Re: Check my stats please...

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.31053193
2Locked40.349352
3Locked40.357547
4Locked40.359443
5Locked40.360753
6Locked40.363445
7Locked40.961557
8Locked40.3610186
9Locked40.378657
10Locked40.375851
11Locked40.395852
12Locked40.3115160
13Locked40.393258
14Locked38.9111355
15Locked38.9132953
16Locked40.3111354
17Locked40.3117968
18Locked38.9144556
19Locked38.9118058
20Locked40.3131167
21Locked40.3125562
22Locked40.3131454
23Locked40.9116452
24Locked40.3124081
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