Menu
Reply
Highlighted
  • 5
  • 0
  • 0
Just browsing
101 Views
Message 1 of 8
Flag for a moderator

Cant connect to teamspeak server

Hello there i am having issues connecting to my Teamspeak server hosted in Germany as my friends who are in virgin media have the same issue we checked trace route and it seems like its on our isp side problem can someone advise me who should i contact to ask why am i getting this problem Thank You 

0 Kudos
Reply
Highlighted
  • 24.47K
  • 1.4K
  • 3.11K
Alessandro Volta
99 Views
Message 2 of 8
Flag for a moderator

Re: Cant connect to teamspeak server

Post the tracert here 


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
Highlighted
  • 5
  • 0
  • 0
Just browsing
91 Views
Message 3 of 8
Flag for a moderator

Re: Cant connect to teamspeak server

you want tracert from command prompt or super hub interface ?
0 Kudos
Reply
Highlighted
  • 24.47K
  • 1.4K
  • 3.11K
Alessandro Volta
90 Views
Message 4 of 8
Flag for a moderator

Re: Cant connect to teamspeak server

Either. Or both. 


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
Highlighted
  • 5
  • 0
  • 0
Just browsing
88 Views
Message 5 of 8
Flag for a moderator

Re: Cant connect to teamspeak server

Trace Statistics : traceroute to ts01.multigaming.pl (79.133.61.6), 30 hops max, 38 byte packets
1 10.144.20.1 (10.144.20.1) 20.000 ms 10.000 ms 10.000 ms
2 nrth-core-2b-xe-903-0.network.virginmedia.net (62.253.35.197) 10.000 ms 30.000 ms 10.000 ms
3 * * *
4 * * *
5 * * *
6 86.85-254-62.static.virginmediabusiness.co.uk (62.254.85.86) 20.000 ms 20.000 ms 20.000 ms
7 * * *
8 be2871.ccr42.lon13.atlas.cogentco.com (154.54.58.185) 30.000 ms 20.000 ms 20.000 ms
9 be12194.ccr41.ams03.atlas.cogentco.com (154.54.56.94) 20.000 ms be12488.ccr42.ams03.atlas.cogentco.com (130.117.51.42) 40.000 ms 20.000 ms
10 be2814.ccr42.fra03.atlas.cogentco.com (130.117.0.142) 30.000 ms be2813.ccr41.fra03.atlas.cogentco.com (130.117.0.122) 40.000 ms be2814.ccr42.fra03.atlas.cogentco.com (130.117.0.142) 30.000 ms
11 be2845.rcr22.fra06.atlas.cogentco.com (154.54.56.190) 40.000 ms be2846.rcr22.fra06.atlas.cogentco.com (154.54.37.30) 30.000 ms 40.000 ms
12 149.14.210.66 (149.14.210.66) 30.000 ms 40.000 ms 40.000 ms
13 * * *
14 * * *
15 * * *
16 * * *
17

thats the tracert from hub 

0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Just browsing
87 Views
Message 6 of 8
Flag for a moderator

Re: Cant connect to teamspeak server

1 2 ms 1 ms 1 ms 192.168.0.1
2 11 ms 13 ms 17 ms 10.144.20.1
3 18 ms 36 ms 10 ms nrth-core-2b-xe-903-0.network.virginmedia.net [62.253.35.197]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 21 ms 20 ms 18 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
8 * * * Request timed out.
9 36 ms 19 ms 37 ms be2871.ccr42.lon13.atlas.cogentco.com [154.54.58.185]
10 20 ms 21 ms 22 ms be12488.ccr42.ams03.atlas.cogentco.com [130.117.51.42]
11 36 ms 40 ms 31 ms be2814.ccr42.fra03.atlas.cogentco.com [130.117.0.142]
12 28 ms 28 ms 30 ms be2846.rcr22.fra06.atlas.cogentco.com [154.54.37.30]
13 29 ms 33 ms 29 ms 149.14.210.66
14 * * 31 ms scrub.scrub.scrub.first-colo.net [212.224.104.50]
15 34 ms * * ae1.3904.ce2.fra1.de.first-colo.net [212.224.104.9]
16 54 ms 56 ms * ts01.multigaming.pl [79.133.61.6]
17 * * * Request timed out.
18 * * * Request timed out.
19 * 57 ms 34 ms ts01.multigaming.pl [79.133.61.6]

thats from command prompt and Thank you for reply  especially this late 

0 Kudos
Reply
Highlighted
  • 24.47K
  • 1.4K
  • 3.11K
Alessandro Volta
71 Views
Message 7 of 8
Flag for a moderator

Re: Cant connect to teamspeak server

So it’s leaving the virgin media network then.

that would point the issue at the other end.


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
Highlighted
  • 5
  • 0
  • 0
Just browsing
68 Views
Message 8 of 8
Flag for a moderator

Re: Cant connect to teamspeak server

Thanks for advice it seemed weird for me as other users with other isp are still on server im getting packet loss before disconnect and 3 other guys too rest of them stays intact
0 Kudos
Reply