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Lee_R
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Message 21 of 31
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Re: Child Safe is stopping all videos from working in Twitter

I completely understand this @Pari.  

Has it not been possible to add the Twitter Media to your safe list?

Regards

 

Lee_R

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Pari
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Message 22 of 31
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Re: Child Safe is stopping all videos from working in Twitter

Hi Lee,

Thanks for the reply,

I use S4 extensions with my router and login to router does not work via IP 

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Lee_R
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Message 23 of 31
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Re: Child Safe is stopping all videos from working in Twitter

Thanks for getting back to me @Pari

I will feed this back to the relevant teams.

Regards

 

Lee

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Message 24 of 31
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Re: Child Safe is stopping all videos from working in Twitter

Also added Twitter.com to safe list and still not working 

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Pari
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Message 25 of 31
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Re: Child Safe is stopping all videos from working in Twitter

Hi Lee,

Problem solved!

I added the site and then switched off and back on the child safety option

Thank you for your help 

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Lee_R
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Message 26 of 31
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Re: Child Safe is stopping all videos from working in Twitter

That's fantastic @Pari.  

Hopefully your resolution will help others.

Regards


Lee

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Message 27 of 31
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Re: Child Safe is stopping all videos from working in Twitter

Hi,

This is getting worrying now 

Twitter videos blocked again on my phone. I can view them on my PC though. 

If I switch off websafe they start working on my phone as well. 

Is there a setting that blocks access to mobile phones for Twitter videos ? 

Thank you 

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Gareth_L
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Message 28 of 31
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Re: Child Safe is stopping all videos from working in Twitter

Hi Pari, 

Please dont panic or worry this is a separate issue 

Thanks for making us aware though - this seems to be an issue affecting some people across multiple internet providers, so we will raise this with Twitter directly. We’re sorry for any inconvenience

Gareth_L

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Message 29 of 31
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Re: Child Safe is stopping all videos from working in Twitter

Thank you Gareth 

 

Looking for to a positive outcome 

 

Regards Pari 

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Gareth_L
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Message 30 of 31
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Re: Child Safe is stopping all videos from working in Twitter

Hi Pari

It's always good to remain Positive 

Gareth_L

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